Refund policy

  • Customers have the right to cancel their purchase within 14 days of receiving the order, as per EU consumer law.

  • Products must be unopened, unused, and in their original packaging to qualify for a refund.

  • Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.

  • Refunds will be processed within 14 days of receiving the returned item.

  • Notify us by email at info@getmaxbites.com with your decision to withdraw.