Shipping policy

General Shipping Information:

• We offer shipping within the EU. Usual delivery times are 2-5 days. Exact delivery times and costs are calculated based on your location and provided during checkout.

• We send our orders via local couriers

• Please note that these are estimated delivery times and may vary due to external factors such as customs delays or local courier issues.

Delivery Locations and Estimated Delivery Times

• Austria - 2 Business days
• Belgium -  3-5 Business days
  
• Bulgaria - 3-5 Business days
• Croatia - 2 Business days
• Czech Republic - 2 Business days
• Denmark - 4-5 Business days
• Finland - 4-5 Business days
• France - 3-5 Business days
• Germany - 2 Business days
• Hungary - 2 Business days
• Italy - 3-4 Business days
• Latvia - 3-5 Business days
• Lithuania - 3-5 Business days
• Luxembourg - 5-6 Business days
• Netherlands - 2 Business days
• Poland - 2 Business days
• Portugal - 4-5 Business days 
• Romania - 2-3 Business days
• Slovakia - 2 Business days
• Slovenia - 2-3 Business days
• Spain - 3-4 Business days
• Sweden - 4-5 Business days

Processing Times

• Orders are processed within 1 business day (Monday–Friday, excluding holidays).

• Orders placed after 12:00 PM or during weekends/holidays will be processed on the next business day.

Lost or Damaged Packages

• Please notify us immediately if your order is lost or arrives damaged.

• In case of damage, take a video of the package while opening it and contact us between 1-3 days after receiving the package. 

Contact Us

For any shipping-related inquiries, please contact us at info@getmaxbites.com.